Our Firm

Business Change Leadership is an entrepreneurial firm that transforms companies by bridging their business and technology needs. Our unique approach positions you to drive measurable results by linking your business strategy, IT governance, enterprise architecture, system integration, project & portfolio management, leadership development, communication, and training disciplines together.

We are more than consultants. Our team has delivered meaningful change across Fortune 500 companies, the public sector, and non-profit organizations on a global scale for over 40 years. With a “roll up your sleeves” philosophy, we partner with you and take an ownership view of your business. Our team places a high emphasis on decisions and relationships because we understand how they impact people, processes, and platforms.

Partner with us and go beyond managing change to leading your transformation by uniting business and technology teams to achieve more, together.

Our Team

We are strategic thinkers with operational mindsets having demonstrated experience with building high performing teams that create positive business impacts. We are adept at aligning business and technology partners to plan and prioritize business initiatives. We implement business & technology transformation solutions across global product management, operations, and technology teams. We turn around complex organizational challenges across internal and 3rd party teams. As business-technology hybrid executives, we frequently contribute to our practice through public speaking and thought leadership.

Our Principals

Executive Vice President – Joe Rafter, Sr.

Mr. Rafter brings a legacy of experience and accomplishments over his 40 year professional career. Having served in executive positions for Global 1000 companies, he utilizes his industry experience to formulate and execute major policies, programs, and objectives to promote and ensure growth. In his leadership positions, Mr. Rafter fosters an achievement-oriented culture based on continuous learning principles where the team is motivated and challenged.

During multiple successful interim executive assignments, Mr. Rafter excelled at delivering the intellectual capital, guidance, and leadership for the transformation of two major organizations from a purely functional /stove pipe structure to a process driven culture resulting in improved organizations performance and service measurement capability.

In addition to his leadership and management skills, he has an extensive background and knowledge across diverse functional areas with proven expertise in:

  • Executive Coaching & Personnel Development
  • Strategic & Tactical Business Planning
  • Leadership, Team Building, and Facilitation Skills
  • Complex Program & Project Management
  • Business Process Integration
  • Application Development and Maintenance
  • Marketing and Technical Support
  • Systems Architecture and Programming
  • Data Center Assessment, Design, & Relocation

Our Partners

Bill Synnot, Bill Synnot & Associates

Bill Synnot is a founding director of Bill Synnot & Associates, which is a consulting group based on the virtual organizational concept of management. This means that for each assignment they draw upon the best and most relevant expertise available.

The Group’s members are recognized as leaders in change management, executive coaching, organizational reviews and facilitation who empower people, organizations and communities to succeed through the transitions that confront them in this period of discontinuous change. The Group’s approach is very practical and based upon on their vast experience as change catalysts. The firm has around 400 clients world-wide in private, public, co-operative and not-for-profit sectors.