RSA Animate – Drive: The surprising truth about what motivates us – StumbleUpon. In light of the increased chatter on Twitter, Facebook, Blogs, and traditional business magazines regarding employe engagement, I want to recall the video above from Dan Pink that highlights human motivations and the path it highlights towards employee engagement. While many consultants and practitioners offer a process
Imagine one day you walk into your bosses office, and she tells you that she needs you to lead the newest and biggest change initiative in the company. It’s brand new, it’s sponsored by the CEO, the board is behind it, and there is no one better than you in the company to lead the team. All the opportunity you
Conflict in organizational change is a common happening. Its unavoidable, and its healthy when handled professionally. Recall from your experiences times when the conflict is brought to your desk or office. What was your reaction? What did your reaction say about you? How you deal with conflict is one of the most significant characteristics you demonstrate as a leader. Consider the case
Telstra call centres in crisis Have you seen this before? According to a recent video from John Kotter, on his Forbes.com blog, only 5% of transformations are successful. That means that 95% of the transformations that we are involved in, fail! The link above sheds some insight into a transformation that is in crisis. In summary, Telstra attempted to deploy
At a recent networking event, a colleague of mine challenged me with a question that seems very appropriate to share at this time of year. “So tell me, what you have transformed?” Truthfully, it is a great question that makes one stop and think for a minute.