Integrating Project and Change Management
On April 27, 2010 project & change management leaders came together in Las Vegas to discuss how and why project management and change management are integrated.
I recently had the great honor of speaking as a part of a panel at the 2010 Global Change Management conference hosted by Prosci ( www.prosci.com ) and the Association of Change Management Professionals (
www.acmp.info ). My esteemed fellow panelists were from Oracle, the Brighton Leadership Group, & the U.S. Nuclear Regulatory Commission, and in spite of our varied industry backgrounds, we shared several perspectives on this subject. Whether you are a project manager or a change manager at heart, I think this quick excerpt from our perspective will resonate with your experiences:
- Know your environment and begin your integration building on core competency. Where is your organizational maturity: Are you stronger in project management or change management? Build on what is already working well; learn lessons from what is not successful
- Everyone must understand why the integration is happening and what it will accomplish. Answer the question, “What does success look like?”
- Don’t disband the change team when the project “goes live” some resources need to support the change and manage resistance
- Integration is not meant to be a tug-of-war
- Project success depends more on stakeholder perception than on meeting project goals
- Project completion doesn’t mean everything was accepted
- Never, never, never stop learning
- Stay 5 steps ahead of the change
- Get all stakeholders involved; both supporters and resisters
We had a lively discussion with great participation from the audience including many Global and Fortune 500 companies. In the end, I would assert to you
- While all surgeons are doctors, not all doctors are surgeons; While all change managers are project managers, not all project managers are change managers, and
- Like the London tube: “Mind the Gap” – the gap in knowledge and skills. Knowledge of project or change management does not mean you are skilled at either, AND knowledge is a great start.
My thanks and appreciation goes out to my fellow panelists and the 350+ conference attendees for your participation and engagement at the conference.
Stay tuned for more discussion on this topic. In the meantime, what do you think? Agree? Disagree? Why? Leave a Comment.